The customer will ship to us on their own.
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Board was mailed in, fixed and back in my hands in less than 2 weeks. Works great. Will definitely use this service again in the future!
No complaints. Pretty quick turnaround and we have a hot tub back.
Our Softub recently started having trouble kicking the pump on, making a thumping noise. I searched the internet for solutions and found LyraTronix, a motherboard repair service. They had the solution to repair the motherboard. The cost was super reasonable and the fix was spot on. We shipped our motherboard in and had it back in less than 2 weeks. Popped the repaired motherboard in and it started right up. It’s been more than 3 weeks now with no problems. I highly recommend this softub motherboard repair service for anyone having issues with their softub pump trying to start up.
Very pleased with the fast service, board works great, thank you very much
I was extremely impressed by the prompt service I received. Within a week, I mailed, LyraTronux repaired, I received back. Softub up and running. I highly recommend them for circuit board repair.
Our Softub started "short cycling" meaning it was running on and off way too frequently. The Softub service center suggested I send the power unit ($150) and wait a minimum of 16 weeks for a diagnosis. They would then replace the circuit board (~$500) and charge for service time. Luckily we learned about LyraTronix who offered circuit board repairs for a flat fee of $150. I'm not an electronics guy - but was able to remove the board without much trouble (take pictures!) and sent it to LyraTronix who had provided a shipping label.
Amazingly, I had the board back 4 days later and the Softub has been flawless ever since. This is a great company that probably saved me about $1000 and weeks of waiting. Five stars all the way!
Softub 9037620 Repair Service
the pc boards we repaired in a timely manor the work is very neat and clean, have put one of the boards back into service and it is working just as new, thank you for your great service.
I read other reviews and they all said this was the way to go and they were right so far it’s working perfectly
Everything worked as stated
The process was simple to get the circuit board to Lyratronix. They repaired it and sent it back timely.
My hot tub is back up and running. Extremely satisfied !!!
Board was repaired in a timely manner and is performing as it should. Would recommend and use LyraTronix again if needed
Process to have circuit board repaired was very efficient and timely. If you are able to remove and reinstall circuit board yourself.
Went out of there way to help
This team I didn't know existed. SO professional. Simple. Go online and get it set up. Place in bubble wrap. Print out label. Drop off. I heard from them within I think 2 days. Within I think another day they said it could be fixed and was on it's way back. I didn't have the newest unit. I live in SC. My down time for my Softub was less than 2 weeks for this whole process. Customer service on the phone really important to me. Ending this review with "Excellent."
