Reviews

Based on 142 reviews
99%
(140)
1%
(2)
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Thank you for the help with my welder

I knew I was back in business. It now works in all modes. I have had this machine in my shop since it was new in the late 80's. It has been a great machine. I am thrilled to have it operational. Thanks again for the help.

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Softub 9037620 Repair Service
Bruce Fonzi (Chicago, US)
Softub 9037620 repair

I was having issues with my Softub short cycling. Came across LyraTronix while searching the internet. Once I placed my order I received my shipping info promptly. The repaired unit was returned quickly. Since the board was re-installed, my Softub has been perfectly. Would definitely recommend LyraTronix. Make sure you take pictures of the board and wiring before you disconnect the wires from the board.

E
Norcold 16011500 Repair Service
EDWARD REALE (New York, US)
20 year old boat refrigerator.

Awesome service! I was told by locals that my 20 year old boat refrigerator was terminal and needed to be replaced. I took a chance at repair and sent the powerpack to Lyra Tronix. As promised, they fixed the problem and sent it by return UPS the day following their receipt of the unit. Refrigerator was up and running less then a week after sending out the part. $200.00 repair saved the purchase of a new $2,000.00 refrigerator. Highly recommend Lyra Tronix and will tell all of my boating community of their Excellent service.

P
Softub 9037620 Repair Service
Paul Coombs (Bristol, US)
You saved my 10+ year old Softub!

Team LyraTronix, I am happy to report that my Softub is back up and running just fine thanks to the circuit board repair that you provided. I wasn't at all sure what was wrong with my tub, but luckily I found your site where I learned that it was "short cycling" and that the circuit board could be the issue. I thought it may have been the end for my 10+ year old tub but now it’s running great! I most certainly highly recommend your company, you really know your business! Thank you very much for providing your excellent service.

J
Softub 9037620 Repair Service
Jason Bump (Black River Falls, US)
circuit board

they do exactly what they say they and are great at answering questions

D
Softub 9037620 Repair Service
DARRELL D JONES (Bothell, US)
Awesome service

I had a Softub hot tub that had a bad control circuit board in it. Softub doesn't sell directly to the people so I was stuck until I found LyraTronix! I sent my circuit board to them and watched UPS delivery updates....the very day LyraTronix received it they fixed it and returned in that afternoon! That's great service!!! I recently put my system back together and yes, it's fixed!!! Thank you LyraTronix.!!!

G
Softub 9037620 Repair Service
Gary Doucette (Laconia, US)
Softub control board repair

Fast turn around. Everything is now working on my Softub. Great savings over a new board, even if you can find one to replace it yourself.Would recommend for repair. Some communication with the customer would be a plus.

K
Hobart 203655 Repair Service
Kayla Fontaine (Portland, US)
Absolutely awesome

Fast repair I was up and going in 7 days from when I shipped it. One day repair. Awesome company welder works great now! 10/10 will be back if I have another circuit board go down.

J
Hobart 203655 Repair Service
James Greene (Pryor, US)
Hobart welder fix.

These guys are great. They are fast, friendly and knowledgeable about their work. My circut board burned in the usual place these hobart welders do and I sent it to them and it was expertly repaired and shipped back to me by Friday. Good job.

J
Softub 9037620 Repair Service
James Howard (Perrysburg, US)
Softub repair

I was reluctant to send my pc board in for repair as I wasn’t sure the part was defective. I installed the repaired part and it works like new. Thank you.

S
Softub 9037620 Repair Service
Sean Spruiell (Grand Prairie, US)
softub repair

What a wonderful find you were due to no support from softub and their repair services. You provided great, quick turnaround service.

Thank you very much...

Sean

C
Softub 9037620 Repair Service
Charlie (Tacoma, US)
Quick Turnaround

Let's see.
Wait 5 months for Softub to fit us in to their repair schedule (still waiting for that call) or send the circuit board to LyraTronix and get it back in less than a week. Option two was indeed a no-brainer. We're so, so thankful to have our hot tub up and running. Strongly recommend LyraTronix for circuit board repair.

K
Softub 9037620 Repair Service
Kyle Miller (Kalispell, US)
Great Service!

The team at Lyratronix was fast and responded quickly to any question I had. Highly recommended to fix the issues with this board

r
Norcold 160113911 Repair Service
roger spathias (Fort Worth, US)
Norcold Power Supply

Amazing customer service! Would highly recommend.
Frig is working perfectly now.

L
Softub 9037620 Repair Service
LsBVero (Vero Beach, US)
So happy I found this service

Couldn't be happier. Fast turn around and cheaper than either driving or shipping to nearest Softub servicer. Thank you!!!!!
Only recommendation is having a link to a description of how to remove the circuit board...just a suggestion.

Hobart 203655 Repair Service

R
Hobart 203655 Repair Service
Rick Peterson (Whitewood, US)

the repair worked perfectly, thanks

R
Hobart 203655 Repair Service
Richard Paul Malone (Virginia Beach, US)
Hobart control board

I sent my control board in because I had no electrical or weld power, one of the covered issues. I checked all other things listed in the repairanual and ruled them out. When I got the board back it put it in. Problem resolved.

M
Hobart 203655 Repair Service
María Hernandez (Aurora, US)

Excellent Service.

J
Mighty Mule R4211 Repair Service
Jeff Minzenmayer (Dallas, US)

Great service

S
Softub 9037620 Repair Service
Seth Bowen (Snow Hill, US)
Satisfied

I was worried sending my circuit board. But it was a cheap option so I gave it a shot. It came back and stopped short cycling. I couldn’t tell what they did, but it worked.

S
Hobart 203655 Repair Service
Shawn Reitz (Omaha, US)
Welder board

Service was great very helpful

M
Mighty Mule R4211 Repair Service
MARK HOLLAND (Russellville, US)
Easy and Excellent

The process for submitting order to have my mighty mule board repaired was very easy and the turn around time was very fast and the gate opener works perfectly will use LyraTronics again for this type of repair work. AAA service

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Softub 9037620 Repair Service
Fred Gaalswyk (Rock Valley, US)
Softub board repair

My Softub started short-cycling more and more often over a period of about 6 months and finally got so bad it would run for just a few seconds, then be off for half minute then on again. Although the water stayed the right temperature, it was getting irritating to us, especially when we were in it. Softub is one of the worst companies I have ever dealt with for service after sales. They have no repair facilities, sell no parts, and give no advice other than reading the manual to you. I was thrilled to find LyraTronix on the Web offering to repair my board. Although it is not a simple matter to remove the board from the Softub unit, I was able to get it done, fearfully pulling the 'rivets' out of the Styrofoam. I think LyraTronix repaired the board the day they received it and sent it back to me immediately. The board works perfectly now. Upon inspecting the board to see what they had done, the soldering was so perfect I could not differentiate it from the factory joints. Congratulations to LyraTronix for an excellent job. They are top-notch.

r
Mighty Mule R4211 Repair Service
rick sandler (Phoenix, US)
imppressed

outstanding