Everything worked as stated
The process was simple to get the circuit board to Lyratronix. They repaired it and sent it back timely.
My hot tub is back up and running. Extremely satisfied !!!
Board was repaired in a timely manner and is performing as it should. Would recommend and use LyraTronix again if needed
Process to have circuit board repaired was very efficient and timely. If you are able to remove and reinstall circuit board yourself.
Went out of there way to help
This team I didn't know existed. SO professional. Simple. Go online and get it set up. Place in bubble wrap. Print out label. Drop off. I heard from them within I think 2 days. Within I think another day they said it could be fixed and was on it's way back. I didn't have the newest unit. I live in SC. My down time for my Softub was less than 2 weeks for this whole process. Customer service on the phone really important to me. Ending this review with "Excellent."
Worried about sending part out.
It went smoothly. Shipping was easy and repair was done and returned in good time.
The price saved us from getting rid of tub.
We sent out softub circuit board in to be repaired and were very pleased. The repair was made in a timely manner and at a far lower cost than it would have cost with softub even though our tub was still under warranty.
Great price, incredible service, fast shipping. We sent our Softub circuit to them from our home town of Mattawa, Ontario, Canada and had our refurbished circuit board back in about 3 weeks time! I reinstalled it and we our back enjoying our Softub as if it were brand new! I highly recommend their Softub 9037620 repair service. Much quicker than dealing with Softub directly and much more affordable.
Fast return as promised.
I can’t be more grateful with my experience. I was on a waitlist to get my control board repaired for eight months and turned me over to the dealer after that as was put in another five month wait, plus I had to send the whole pump in with it. I wish I would have found Lyra Tronix sooner, within two weeks my tub was running! Thank you!
Norcold 160113911 Repair Service
They did it right. What else can you say? Send them a board that doesn't work, and they send it back in a few days working like magic.
Very pleased with your work and timely repair. Happy Wife Happy Life
We are very satisfied with product, service and price. Great turn around time and received exaclty what we were told we would. Great place to do business and very nice company. Will tell all our friends