If your Softub 9037620 circuit board has any of the following problems, we can help.
- The pump turns off and on frequently (short cycling) and may be accompanied by temperature swings. It’s crucial to avoid leaving your Softub plugged in while it experiences frequent on-and-off cycles. Failing to do so will result in the pump eventually failing to turn, however, it is not too late as long the display panel still turns on.
- The pump comes on instantly and won’t turn off (it usually overheats the water).
- The red heat light is on, but the pump does not turn on.
How can I get my Softub 9037620 circuit board repaired?
We recommend taking pictures or marking the wires before removing the board to have a reference to re-install it. Unplug each wire, then remove both screws (on top of the transformer), and gently lift the board one corner at a time from the metal enclosure. If any of the plastic mounts break, let us know how many you need in the order notes. Carefully package your part; do not include any other hardware. You will ship only the board (Version C-2013 as pictured). Place an order, and our carrier will send a shipping label to your email by the next business day.
How long will it take?
Transit time varies; however, we will repair your Softub 9037620 within two business days of delivery to us.
12-month warranty for the problems listed above.