Terms & Conditions

When you (the customer or purchaser) place an order with us, you agree to the following terms and conditions.

LyraTronix is not liable for and hereby excludes any and all indirect, incidental, special, or consequential damages related to the use of services rendered by LyraTronix. Due to the nature of electronics and circuit board repair, LyraTronix cannot guarantee components and circuitry unrelated to the specific repair of symptoms covered in the description of services. In the event that an item is not functioning properly after the repair, the customer will have the option to return it to LyraTronix for further testing. It is the responsibility of the customer to contact LyraTronix for a return authorization before returning the item. Shipping fees for items being returned for testing are the responsibility of the customer. If the item has failed due to failed components or faulty workmanship, LyraTronix retains the right of choice to repair the item at no extra charge or offer a refund of the cost of repair initially paid to LyraTronix by the customer. If it is determined that the failure occurred due to external causes (i.e. faulty wiring, improper installation, failed external components, etc.), any guarantee, written or implied, will be considered null and void. LyraTronix is released of all liability, without limitation, for loss of profits, use, income, product, production, increased cost of operation, rental vehicle fees, or other loss arising in connection with the use of services rendered by LyraTronix. In no circumstances will LyraTronix be held liable or responsible for damages exceeding the total cost of repair paid to LyraTronix by the customer. LyraTronix makes no guarantee of the completeness or accuracy of the information offered for troubleshooting assistance and will not be held responsible for the improper diagnosis of components by others.

Shipments are not insured. If a shipping carrier loses your package or it is damaged while in transit, you agree, that LyraTronix will not be held liable.

Accurately troubleshooting and repairing electronics requires extensive training and experience. In order to protect our investment, we do not share repair details, including parts replaced, with anyone outside the company.